Question 1

What is the NDIS?

Accepted Answer

The National Disability Insurance Scheme (NDIS) provides funding and services for people living with a disability/chronic condition so they can reach their goals and seek the support they need. 
A variety of services are funded under the NDIS, for example providing funding to see an Allied Health Professional (Physiotherapists, Occupational Therapists, Speech Pathologists and many more), assistance with domestic cleaning, daily personal activities and care, grocery shopping, workplace, home or vehicle modifications and transport services. To find out more, click here.(https://www.ndis.gov.au/understanding/what-ndis)

Question 2

Who is eligible for NDIS?

Accepted Answer

The NDIS determines if you’re eligible. We’ve outlined some of the important criteria below.
1. Are you between 7 and 65 years old?
2. Do you live in Australia and have Australian residency?
3. Do you usually need support from a person because of a permanent and significant disability?
4. Do you use special equipment because of a permanent and significant disability?
5. Do you need some supports now to reduce your future needs?
More information about the disability requirements is available on the NDIS website.(https://www.ndis.gov.au/about-us/operational-guidelines/access-ndis-operational-guideline/access-ndis-disability-requirements?utm_source=Website+Newsletter+Subscriptions&utm_campaign=0973dc444b-EMAIL_CAMPAIGN_2020_08_18_05_28&utm_medium=email&utm_term=0_f209da9cad-0973dc444b-69597797#:~:text=For%20the%20purposes%20of%20becoming,physical%2C%20sensory%20or%20mental%20function.)

Question 3

What NDIS Services does The Empowerment Project offer?

Accepted Answer

The Empowerment Project offers Physiotherapy, Speech Pathology, Occupational Therapy, Exercise Physiology, Podiatry and Dietetic services.

Question 4

What medical conditions are covered by the NDIS?

Accepted Answer

Some common conditions (javascript:void(0))we treat at The Empowerment Project include:
 • Cerebral Palsy
 • Traumatic Brain Injury including stroke
 • Spinal Cord Injury
 • Multiple sclerosis
 • Alzheimer’s Disease
 • Parkinson’s Disease
 • Physical disabilities (amputations, post-surgery)
 • Intellectual and psychosocial disabilities
 • Autism spectrum disorder (ASD)
 • Genetic and chromosomal disorders
 • Developmental delays in children
 • Pain
 • Incontinence
 • Chronic diseases like diabetes, osteoarthritis, osteoporosis and obesity

Question 5

How much is a session?

Accepted Answer

The NDIA sets the fees and more information can be found here.(https://www.ndis.gov.au/providers/price-guides-and-pricing)
This means that the cost of  Allied Health services is standardised across all of Australia so one Allied Health practitioner cannot charge any more or less than another. When you see your Therapist, the fee is deducted from the money you have allocated in you NDIS funding to Allied Health services.

Question 6

What is a Service Agreement and do I need one?

Accepted Answer

Yes – but don’t worry we’ll take care of it!
A Service Agreement is a written agreement between you and your provider which is created at the time of your initial appointment. Think of it as a contract!
Service agreements help make sure the participant and provider have the same expectations of what supports will be delivered, how often and how they will be delivered. Once you are happy with the plan, you and your chosen provider (e.g. your Physiotherapist) will both sign the agreement and a copy will be provided to all relevant parties.

Question 7

What will a session look like?

Accepted Answer

At The Empowerment Project, we tailor each session specific to your needs, so this can vary greatly! But to give you a rough overview, a session could look something like this. 
 
1. We arrive to your home/school/work/aged care facility
2. We sit down and discuss any changes, if there any 
3. We start therapy, tailored to your specific needs
4. We answer any questions you may have and discuss what exercises you can continue to do at home until our next session
5. We book in our next appointment together

Question 8

What do I need to do to see the Empowerment Project under the NDIS?

Accepted Answer

Step 1: Once you have your NDIS plan, book online, send us an email or give us a call on (02) 9052 0841
Step 2: We will organise an initial appointment with you, where we provide you with a few documents outlining our  procedures, how we operate and our values, along with patient rights, and how we can work together to achieve goals and best outcomes (don’t worry we will go through them together!)
Step 3: We will then create a Service agreement to establish your goals and how you are going to achieve them. This will be signed by your provider and you and you can keep a copy for your records.
Step 4:We will then come and see you in the comfort of your own home (or school or workplace) and work on the deficits that were highlighted in the initial assessment to work towards your goals. Sessions are regular and appointments are booked in advance at whatever times suits you best. You are basically the Boss! We also provide exercise handouts to our patients to complete in their own time. These may be performed individually, or with a carer, friend or family member.
Step 5: In the meantime, we will submit all necessary documentation to the NDIS and your Support Coordinator.

Question 9

What times do you operate?

Accepted Answer

We are open every day from 8AM to 8PM but don’t worry, give us a call and we will figure something out for you.

Question 10

Do you offer NDIS Verification Services?

Accepted Answer

Yes we do! - We can provide you with everything to get you verification ready. Contact us (javascript:void(0))to find out more.

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